We speak
Fast and worldwide shipping
Trading partners since 2006
Unique products

Terms of agreement

Article 1 Definitions 

  1. Lankhaar Traffic & Trading is a general partnership whose purpose is the online sale of second-hand products, particularly audio and video equipment, as well as original and photocopy manuals. Sales of these products take place on the webshop www.variousstorenl.com.

  2. In these General Terms and Conditions, ‘General Terms and Conditions’ shall mean the present General Terms and Conditions.

  3. In these General Terms and Conditions 'Customer' means: the natural person who is not acting for purposes related to his business or professional activity (hereinafter: ‘Consumer’) or the natural person or legal entity who is acting for purposes related to his business or professional activity (hereinafter: ‘Business Customer’) and makes use of the Services of Lankhaar Traffic & Trading.

  4. In these General Terms and Conditions ‘Parties’,and each individually as ‘Party’,shall mean: Lankhaar Traffic & Trading and/or Customer.

  5. In these General Conditions 'Agreement' is understood to mean: the Agreement concluded between Lankhaar Traffic & Trading and the Customer, whether or not concluded within the framework of an organized system for remote selling or provision of services whereby, up to the moment of conclusion of the Agreement, exclusive use is made of one or more means of remote communication, whereby Lankhaar Traffic & Trading undertakes towards the Customer to provide Services and to deliver Products and the Customer undertakes to pay a price for this. The Agreement is concluded by an offer of Lankhaar Traffic & Trading and the acceptance thereof by the Customer, which is further specified in Clause 4.3 of these General Terms and Conditions.

  6. In these General Conditions 'Services' are understood to mean: all Services provided by Lankhaar Traffic & Trading and/or third parties engaged by it to the Customer, including selling and delivering second-hand products, as well as all other activities performed by Lankhaar Traffic & Trading for the benefit of the Customer, of whatever nature, performed within the scope of an assignment, including activities that are not performed at the express request of the Customer.

  7. In these General Conditions 'Products' are understood to mean: all Products delivered to the Customer by Lankhaar Traffic & Trading and/or by third parties engaged by it, including second-hand goods, including audio/video equipment and accessories, computer (parts), car parts, measuring instruments and toys, as well as original and photocopy manuals offered on the Website, whether or not produced by Lankhaar Traffic & Trading itself.

  8. In these General Conditions 'Website' is understood to mean: the Website of Lankhaar Traffic & Trading, available at www.variousstorenl.com.


Article 2 Identity of Lankhaar Traffic & Trading 

  1. Lankhaar Traffic & Trading is registered with the Chamber of Commerce under number 82630747 and carries VAT identification number NL862545493B01. Lankhaar Traffic & Trading is located at Postbus 35 (4260 AA) in Wijk en Aalburg.

  2. Lankhaar Traffic & Trading can be reached by e-mail at webshop@variousstorenl.comor through thee Website www.variousstorenl.com and by phone at +31859025007. 
     

Article 3 Applicability of the General Terms and Conditions 

  1. The General Conditions apply to every offer of Lankhaar Traffic & Trading and to all present and future Agreements, deliveries, commercial relationships and other legal relationships between Parties. The General Terms and Conditions of the Customer are expressly rejected.

  2. Deviations from the General Terms and Conditions are only valid if expressly agreed with Lankhaar Traffic & Trading in writing.

  3. Applicability of purchase or other conditions of Customer are expressly rejected, unless expressly agreed otherwise in writing.

  4. The General Terms and Conditions shall also apply to additional or amended orders of Customer.

  5. If it appears that a provision or several provisions in these General Terms and Conditions are invalid, the validity of the other provisions of these General Terms and Conditions as well as the entire Agreement will not be affected. Parties will in such case make an effort to replace the invalid provision by a new, valid provision that approaches the invalid provision as closely as possible within the scope of the original General Terms and Conditions.
     

Article 4 Offer and conclusion of Agreement 

  1. All offers on the Website are entirely without obligation, unless explicitly stated otherwise.

  2. Customer can contact Lankhaar Traffic & Trading via the Website, e-mail or telephone for any of the Products offered.

  3. Customer can place orders on the Website. The Agreement is concluded by placing an order. The Customer receives the confirmation of the Agreement by email.

  4. If Lankhaar Traffic & Trading sends a confirmation to the Customer, that confirmation gives direction to the content and interpretation of the Agreement, subject to obvious errors. Lankhaar Traffic & Trading cannot be held to its offer if the Customer can reasonably understand that the offer, or a part thereof, contains an obvious mistake or clerical error.

  5. If the Customer makes notes or gives reactions to the offer of Lankhaar Traffic & Trading, these will not be part of the Agreement, unless Lankhaar Traffic & Trading confirms these in writing.

  6. An order by Customer that has not been preceded by a written offer, requires written acceptance by Lankhaar Traffic & Trading.
     

Article 5 Execution of the Agreement 

  1. Lankhaar Traffic & Trading shall make an effort to perform the Services to the best of its knowledge and ability and in accordance with the requirements of good craftsmanship, as well as as as much as possible in accordance with the arrangements laid down in writing.

  2. Lankhaar Traffic & Trading has the right to have certain activities performed by third parties.

  3. When engaging third parties Lankhaar Traffic & Trading shall exercise due care and shall consult with Customer in the selection of these third parties as much as is reasonably possible and usual in the relation to Customer. The costs of engaging these third parties shall be for the account of the Customer and shall be charged on by Lankhaar Traffic & Trading to the Customer.

  4. The Agreement can only be performed by Lankhaar Traffic & Trading if Customer provides complete and correct (contact) data to Lankhaar Traffic & Trading when concluding the Agreement. The Customer shall therefore ensure that all data indicated by Lankhaar Traffic & Trading as necessary or which the Customer should reasonably understand to be necessary for the performance of the Agreement, are provided in good time to Lankhaar Traffic & Trading.

  5. The Customer shall ensure that Lankhaar Traffic & Trading can perform its Services in a timely and proper manner. If Customer does not comply with its obligations in this respect, it is obliged to compensate the damage arising from this.

  6. If for the execution of Services or delivery of Products a term has been agreed or indicated, this shall never be a fatal term. If a term is exceeded the Customer shall place Lankhaar Traffic & Trading in default in writing. Lankhaar Traffic & Trading must be offered a reasonable period to still perform the Agreement. 
     

Article 6 Modification of the Agreement 

  1. If during the execution of the Agreement it appears that for a proper execution thereof it is necessary to amend or supplement it, Lankhaar Traffic & Trading and Customer will proceed to amend the Agreement in good time and in mutual consultation.

  2. If the Agreement is amended, including an addition, there is a question of an additional assignment. A separate agreement on the fee will be made in advance about this additional assignment. Without additional assignment the original conditions will apply, whereby the additional Services will be paid for at the agreed rate.

  3. Not or not immediately executing the amended Agreement does not constitute a default by Lankhaar Traffic & Trading and is no ground for Customer to terminate or dissolve the Agreement.

  4. Changes to the Agreement originally concluded between Lankhaar Traffic & Trading and Customer shall only be valid from the moment that these changes have been accepted by both Parties by means of an additional or amended Agreement. This amendment shall be made in writing.


 Article 7 Suspension, dissolution and premature termination of the Agreement 

  1. Lankhaar Traffic & Trading is authorised to suspend the fulfilment of the obligations or to dissolve the Agreement if the Customer does not, not fully or not timely fulfil the obligations from the Agreement, or if Lankhaar Traffic & Trading has good reason to fear that the Customer will fail to fulfil these obligations, provided that Lankhaar Traffic & Trading has put the Customer in default by means of a written warning, whereby the Customer is given a reasonable period to fulfil its obligations, and that fulfilment within this period is not forthcoming.

  2. Lankhaar Traffic & Trading shall furthermore be authorised to dissolve the Agreement, under the same conditions as referred to in paragraph 1 of this Article, if circumstances arise of such a nature that performance of the Agreement is impossible or that an unaltered continuation of the Agreement can reasonably not be demanded.

  3. If the Client fails to perform its obligations arising from the Agreement, this failure to perform justifies termination and if the Client is in default, Lankhaar Traffic & Trading has the right to terminate the Agreement immediately and with immediate effect by means of a written statement to the Client, whereby the Client shall be obliged to pay damages or compensation on account of default.


Article 8 Right of withdrawal and return of Products 

  1. Customer has the right to cancel a remotely concluded Agreement within 14 (in words: fourteen) days at no cost and without giving any reason (Right of Withdrawal).

  2. In the case of a Contract relating to the supply of Products, the period of the Right of Withdrawal begins to run for Consumer, or a third party designated by Consumer who is not the carrier, on the day on which he:

    1. Received the Product;

    2. Received the last Product if Consumer has ordered several Products in the same order that are delivered separately;

    3. Has received the last shipment or part if the delivery of the Product consists of several shipments or parts; or

    4. Has received the first Product in case of Agreements for regular delivery of Products during a certain period.

  3. If the Consumer makes use of the Right of Withdrawal within the withdrawal period as referred to in paragraph 1 of this Article, Lankhaar Traffic & Trading will refund the entire amount paid by the Consumer including shipping costs within 14 (in words: fourteen) days

  4. Consumer can return the Product through a self chosen postal company. The costs of returning the Product shall, in principle, be borne by the Consumer. If the Product is returned because it does not meet the description on the website and/or an incorrect product has been delivered, the costs shall be for the account of Lankhaar Traffic & Trading.

  5. Lankhaar Traffic & Trading is obliged to provide a return form to Consumer with a remotely concluded Agreement or to offer this via the Website. If Consumer wishes to return the order, Consumer can fill in the return form. The Consumer is also free to make known to Lankhaar Traffic & Trading in any other unambiguous manner that it wishes to dissolve the Distance Contract.

  6. If the Consumer fills in the return form electronically or notifies Lankhaar Traffic & Trading in any other electronic way that it wishes to dissolve the Distance Agreement, Lankhaar Traffic & Trading will immediately confirm receipt thereof on a durable data carrier.

  7. Customer is required to return the Product in the same condition as it received it. Damage caused to the Product by Customer's carelessness may be charged afterwards.


Article 9 Cancellation for Customers

  1. Cancellation of the Agreement after an order through the Website is not possible.
     

Article 10 Costs, remuneration and payment 

  1. All amounts mentioned on the Website are in Euros and include VAT, unless otherwise stated.

  2. The amounts in the Webshop are exclusive of shipping costs, unless otherwise stated. Lankhaar Traffic & Trading will clearly indicate the charging of shipping costs to the Customer in time before concluding the Agreement. If a purchase exceeds a maximum weight of 30 kg or the dimensions exceed a maximum of 60 x 60 x 120 centimeters, the shipping costs will be calculated specifically. The Customer is offered the opportunity to make a request for this directly. As long as this is the case, your product will also be temporarily reserved. After the Customer has received a specification from Lankhaar Traffic & Trading, the Customer has the possibility to complete the order or to cancel it free of charge.

  3. Lankhaar Traffic & Trading has the right to correct manifestly erroneous errors in the quotation.

  4. Payment is made in advance via iDeal, Credit card, Klarna (retrospective payment), Apple Pay, Paypal, Bancontact, Klarna Pay Now, prepayment, Sofort Banking, Klarna Pay in 3 parts, Giropay, KBC/CBC Payment Button, Belfius Direct Net and EPS.

  5. The invoice must be paid by Customer within 14 (in words: fourteen) days.

  6. Customer has the duty to inform Lankhaar Traffic & Trading immediately of any inaccuracies in the payment data stated or provided.

  7. If Customer fails to pay an invoice on time, Customer is legally in default without further notice of default being required. Customer is then due the legal interest. The interest on the amount due and payable shall be calculated from the moment that Customer is in default until the moment of payment of the full amount due.

  8. If Lankhaar Traffic & Trading decides to collect a claim for non-payment of one or more unpaid invoices through the judicial channel, Customer shall, in addition to the principal sum due and the interest mentioned in article 10.7, also be held to pay all reasonably incurred judicial and extrajudicial costs. The compensation for judicial and extrajudicial costs incurred shall be determined in accordance with the then applicable Decree on compensation for extrajudicial collection costs.


Article 11 Delivery 

  1. As soon as Lankhaar Traffic & Trading has received the order, Lankhaar Traffic & Trading will send the Products with due observance of the delivery term within 3 (in words: three) days to the address that the Customer has made known to Lankhaar Traffic & Trading. The delivery period of Lankhaar Traffic & Trading within the Netherlands is in principle 2 (in words: two) days.

  2. The delivery period of Lankhaar Traffic & Trading to other countries may vary considerably per destination. For deliveries within the European Union a delivery period of 14 (in words: fourteen) days applies in principle, unless agreed otherwise. For deliveries outside the European Union a delivery period of 30 (in words: thirty) days applies in principle, unless agreed otherwise.

  3. Lankhaar Traffic & Trading does not deliver Products on Saturday after 17.00 and on Sunday. Products ordered on these days will be sent the next working day.

  4. If Lankhaar Traffic & Trading cannot deliver the Products within the agreed delivery time, it shall inform the Customer thereof as soon as possible. Lankhaar Traffic & Trading has the right to agree a new delivery date in mutual consultation with the Customer, provided that the Customer agrees to this.

  5. If Lankhaar Traffic & Trading can no longer deliver the Product, the order will be cancelled and the Customer will receive the amount paid back.

  6. The Products shall be at the risk of the Customer from the moment that the Products have been delivered to the specified delivery address by Lankhaar Traffic & Trading or a carrier appointed by it.

  7. Unless otherwise agreed in writing, shipment will take place from Wijk en Aalburg.

  8. Lankhaar Traffic & Trading itself determines the manner of transport and packing. Lankhaar Traffic & Trading may choose to have the Products delivered via PostNL or another postal service, but may also choose to deliver the Products personally.

  9. Customer can also pick up the ordered Products at Lankhaar Traffic & Trading in Wijk en Aalburg.

  10. If the Products are available to Customer after expiry of the delivery time but are not taken by him, the Products shall be stored at his disposal at his risk and expense, irrespective of the reason for non-collection.

  11. If the delivered Product does not essentially meet the Agreement or if a Product is lost or received damaged, a suitable solution shall be sought in joint consultation. In such a case Customer shall have the right towards Lankhaar Traffic & Trading to:

      1. Demand delivery of the missing part or Product;

      2. To demand repair of the delivered Product, provided that Lankhaar Traffic & Trading can reasonably comply with this;

      3. To demand replacement of the Product, unless the deviation from the Agreement is too small to justify this, or if the Product has perished or deteriorated after the time that Customer should reasonably have taken the termination of the Agreement into account, because Customer has not taken care of the preservation of the Product as a careful debtor;

      4. To rescind the Agreement, unless the deviation from the Agreement does not justify rescission given its minor importance; or

      5. Reduce the price in proportion to the degree of deviation from the Agreement.

  12. The rights from paragraph 11 under iv and v of this Clause shall only arise if repair and replacement of the delivered Products is impossible or cannot be demanded from Lankhaar Traffic & Trading, or if Lankhaar Traffic & Trading has failed to perform its obligations to repair or replace the delivered Products within a reasonable period.

  13. If the Customer demands replacement of the Product, as referred to in paragraph 11 under iii of this Article, and the ordered Product is no longer available, Lankhaar Traffic & Trading has the right to supply a similar Product of the same or similar quality to the Customer.


Article 12 Retention of title

              1. All goods delivered by Lankhaar Traffic & Trading remain the property of Lankhaar Traffic & Trading , for as long as these goods have not or not completely been paid off.

              2. In so far as the retention of title of Lankhaar Traffic & Trading is extinguished by the creation of a good or otherwise, Lankhaar Traffic & Trading reserves the right to establish a non-possessory pledge on a good, as security for all that the Customer still owes or will owe to Lankhaar Traffic & Trading. The Customer shall establish this non-possessory pledge at the first request of Lankhaar Traffic & Trading.


Article 13 Liability

  1. This Article shall apply only to an Agreement concluded with the Business Client.

  2. Customer is responsible for providing correct and representative data and information necessary for the execution of the Agreement. Lankhaar Traffic & Trading is not liable for any damage, among others on the basis of an incorrect order, if Customer has provided incorrect, unrepresentative or irrelevant data.

  3. The delivery period as referred to in Article 11.1 can only be given approximately. Although every effort will be made to comply with the delivery period, Lankhaar Traffic & Trading shall never be liable for the consequences of exceeding the period stated therein. Exceeding the period shall not give the Customer the right to cancel the Agreement or to refuse to accept or pay for the Products, nor shall Lankhaar Traffic & Trading owe any compensation to the Customer.

  4. Lankhaar Traffic & Trading shall not be liable for mistakes or negligence of third parties it engages.

  5. Lankhaar Traffic & Trading is not liable for any damage caused to the Products during transport.

  6. Lankhaar Traffic & Trading is not liable for indirect damage, including but not limited to consequential damage.

  7. Lankhaar Traffic & Trading is not liable for any mistakes on the Website.

  8. Lankhaar Traffic & Trading is not liable for not or not timely fulfilling the obligations arising from the Agreement if this is caused by force majeure as referred to in article 14.

  9. The Customer indemnifies Lankhaar Traffic & Trading against claims from third parties, of any nature whatsoever, that are related to the Services.

  10. If Lankhaar Traffic & Trading is held liable, it shall only be liable for direct damage actually incurred, paid or suffered by Customer due to a demonstrable failure of Lankhaar Traffic & Trading to perform its obligations in respect of its Services.

  11. The liability of Lankhaar Traffic & Trading is limited to the amount covered and paid out by the insurer. If the insurer does not pay out, or if Lankhaar Traffic & Trading is not insured, the liability is limited to the amount paid by the Customer.

  12. The limitation of liability as described in this Clause does not apply if there is intent or deliberate recklessness on the part of Lankhaar Traffic & Trading.

  13. This provision does not exclude liability insofar as liability may not be limited or excluded by law. 
     

Article 14 Force majeure 

  1. Force majeure is understood to mean all external causes, outside the will or action of Lankhaar Traffic & Trading, as a result of which timely, full or proper performance of the Agreement is no longer possible.

  2. Force majeure as referred to in the previous paragraph of this Clause also includes, but is not limited to: failure to perform by a third party, a package becoming jammed at customs, illness of personnel of Lankhaar Traffic & Trading itself or of a third party, abnormal weather conditions, disruptions in water and energy supplies, strikes, serious disruptions in the systems of Lankhaar Traffic & Trading, fire, floods, natural disasters, pandemics, riots, war or other domestic disturbances.

  3. In the event of force majeure, performance of the Agreement shall be suspended for as long as the force majeure persists.

  4. In the event of force majeure resulting in one of the Parties failing to comply with its obligations under the Agreement, the other Party is entitled to dissolve the Agreement without recourse to the courts. In such case Lankhaar Traffic & Trading shall proceed to repay any amount paid, with a deduction therefrom of all costs made by Lankhaar Traffic & Trading in connection with the Agreement.


Article 15 Warranty

  1. Lankhaar Traffic & Trading guarantees that the Products comply with the Agreement, with the specifications stated in the offer, with the reasonable requirements of reliability and/or usefulness and with the existing statutory provisions and/or government regulations on the date on which the Agreement was concluded.

  2. Lankhaar Traffic & Trading provides a warranty for the new Products it supplies against defects in materials and workmanship. The guarantee means that Lankhaar Traffic & Trading will refund (part of) the purchase price. Defects should be reported to Lankhaar Traffic & Trading in writing.

  3. The guarantee does not apply if the defects are wholly or partially the result of incorrect, inexpert, negligent use, use for other than normal purposes or external causes, including but not limited to fire or water damage.

  4. The period of guarantee is 1 (in words: one) year from the time of delivery, unless otherwise agreed.

  5. Lankhaar Traffic & Trading and the second-hand goods are explicitly excluded from guarantee, unless otherwise agreed in writing.

  6. The provisions in the General Conditions regarding guarantee do not affect the guarantee claims of Customer under the law.
     

Article 16 Advertising

  1. The Customer shall be obliged to inspect the Product delivered or have it inspected at the moment of delivery, or at least within as short a period as possible. In doing so, the Customer shall examine whether the quality and quantity of the Product delivered corresponds to the provisions of the Agreement.

  2. Errors or inaccuracies that can be discovered during a first inspection, with due observance of the requirements of reasonableness and fairness, must be reported in writing to Lankhaar Traffic & Trading within 14 (fourteen) working days after receipt of the Products, with submission of the proof of purchase, unless this is impossible or unreasonably burdensome.

  3. Other complaints, including complaints that could not be detected during a first inspection, must be reported in writing to Lankhaar Traffic & Trading at the latest within one month in accordance with the provisions of paragraph 2 of this Article. A legal presumption of proof applies for Customer which means that if the Product deviates from the Agreement within 6 (six) months after receipt, it is assumed that the Product did not comply with the Agreement upon delivery.


Article 17 Confidentiality of data 

  1. Each Party guarantees that all data received from the other Party which it knows or should know to be of a confidential nature shall remain confidential. The Party receiving confidential information shall only use it for the purpose for which it has been provided. Information shall in any case be considered confidential if it has been designated as such by one of the Parties. Lankhaar Traffic & Trading cannot be held to this if the provision of data to a third party is necessary as a result of a judicial decision, a statutory regulation or for the correct implementation of the Agreement. 
     

Article 18 Intellectual property

  1. Lankhaar Traffic & Trading reserves the rights and powers it is entitled to under the Copyright Act.

  2. In particular Lankhaar Traffic & Trading reserves the rights and powers to the advertising photos and texts it has made available on the Website. Another party is not allowed to use these pictures and texts for their own use and/or to publish them.

  3. Customer guarantees that no rights of third parties oppose making data available to Lankhaar Traffic & Trading. The Customer shall indemnify Lankhaar Traffic & Trading against any action based on the allegation that such provision, use, adaptation, installation or incorporation infringes any right of a third party.


Article 19 Complaints procedure

  1. If Customer has a complaint, Customer should send this in writing to webshop@variousstorenl.com or report it by telephone via +31859025007. The complaint will, if reasonably possible, be dealt with 5 (five) working days after receipt of the complaint by Lankhaar Traffic & Trading, after which Customer will receive a substantive response as soon as possible.

  2. Customer also has the possibility to submit a complaint to the Dispute Commission via the European ODR Platform, to be found on the website http://ec.europa.eu/consumers/odr/.


Article 20 Amendment clause

  1. Lankhaar Traffic & Trading reserves the right to amend or supplement these General Conditions at any time. Lankhaar Traffic & Trading will inform the Customer of this in good time.

  2. The amended General Terms and Conditions will apply to the Agreement one month after they have been announced to Customer.

  3. The Consumer has the possibility to dissolve the Agreement until the day of entry into force of the amended General Terms and Conditions at the latest, if the amendments result in Lankhaar Traffic & Trading being able to provide Services or Products that are essentially different from what Parties agreed upon at the conclusion of the Agreement.


Article 21 Applicable law and competent court

  1. The legal relationship(s) between Lankhaar Traffic & Trading and its Customer shall be governed by Dutch law.

  2. All disputes that may arise between Lankhaar Traffic & Trading and the Consumer will be submitted to the competent court in the district where the Customer has his/her residence.

  3. All disputes that may arise between Lankhaar Traffic & Trading and the Business Customer shall be submitted to the District Court of Oost-Brabant.